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Open the saksi123 Privacy Policy

Our saksi123 Privacy Policy explains what we collect when you create an account, verify your phone, use DANA or QRIS, and move between the lobby and your wallet.

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CONTACT THE POLICY TEAM

Ask About Your Privacy Request

A clear contact path matters when you want to understand a record or change an account detail. Use the help route shown after login and include the phone number linked to your account, the subject of your Privacy Policy request and any relevant payment reference. We use those details to locate the right record without asking you to send a password or full wallet credentials. Requests from Jakarta and other Indonesian locations follow the same policy route, where local law permits.

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Account help route

Open the help area beside your account settings and select the Privacy Policy subject. Tell us whether you are asking about collection, use, retention or correction, and we will direct the request to the relevant account record.

Wallet record check

If your question concerns DANA, OVO, GoPay, QRIS or a bank transfer, include the payment reference rather than your wallet password. This lets us check the matching record while limiting the personal details shared in your message.

Access request path

For a copy, correction or deletion request, submit the phone number connected to your account and describe the change clearly. We may ask for account verification before releasing or changing personal data, where local law permits.

DATA HANDLING DETAILS

Explore How Our Privacy Policy Works

We keep the Privacy Policy practical by connecting each rule to an account action you can recognise.

Account data

When you open an account, we may handle your phone number, verification status and selected account details. We use these records to provide account access, respond to your requests and connect a Privacy Policy enquiry with the correct account.

Wallet references

A DANA, QRIS, OVO or GoPay reference can be linked to an account request. Bank transfer and virtual account records are treated as transaction details, allowing us to check a status without requesting your wallet password.

Cookies on devices

Cookies and related session tools can keep your signed-in path working and remember settings between pages. On a mobile browser or desktop browser, you can manage cookie controls through the browser settings available on that device.

Login protection

We use phone verification and account session checks to reduce unauthorised access. If a device behaves unexpectedly, we may request another account check before discussing personal records or changing details linked to your sign-in.

Record retention

We retain personal and transaction records only for the purposes and periods described in the Privacy Policy, including account support, security checks and legal duties. When a retention period ends, handling follows the deletion or review process available to us.

Changes and requests

You can ask about the data we hold, request a correction or ask whether removal is available. Send the request through account help with your verified phone details; we assess it under the Privacy Policy and where local law permits.

Browse saksi123 Privacy Policy Answers

These Privacy Policy answers cover the searches we hear most often about account records, cookies, payment references and access requests. If your situation is different, use the account help route with a short description and the phone number connected to your account. We can then point you to the relevant policy handling step.

It covers personal details collected during account opening, phone verification, sign-in and support contact. It also explains cookies, device sessions, DANA, OVO, GoPay, QRIS, bank transfer and virtual account references, plus retention, security and requests to access or correct eligible records.

The phone number connects your verification step to the correct account and helps us handle account access requests. It may also support security checks when a device session looks unusual. We do not ask you to place a password in a Privacy Policy request.

Yes. The Privacy Policy explains how payment references from DANA, QRIS, OVO and GoPay may be associated with account activity. Bank transfer and virtual account details can also be handled for status checks, support and records required by applicable obligations.

Open the account help route and select the privacy subject, then provide the phone number linked to your account and describe the records you want. We may verify your identity before responding, and the available scope depends on local law.

Yes, you can send a correction request through account help. State which detail is wrong and provide the accurate replacement, without sending your password or full wallet credentials. We check the account connection first and handle the request under the Privacy Policy.

Cookies can keep a browser session active and retain selected settings while you move from login to the lobby. The same policy applies on mobile and desktop browsers. You can manage or clear cookies through the browser controls available on your device.

The retention period depends on the type of record and the purpose for keeping it, such as account security, wallet status checks or legal duties. The Privacy Policy explains the applicable approach, and you can ask account help about a specific record.

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